1. Who We Are

Symmetry Telematics Ltd provides telematics, GPS tracking,

fleet management, and related technology services.

If you have any questions about this Privacy Policy or how

we handle your data, you can contact us at:

Symmetry Telematics Ltd

Second Floor, Unit 6 Benton Office Park

Wakefield, WF4 5RA

Email: Support@symmetrytelematics.com

Phone: 03033301514

2. Information We Collect

We may collect and process the following types of

information:

Information You Provide to Us

* Name

* Company name

* Email address

* Telephone number

* Postal address

* Account login details

* Any information submitted through contact forms or support

requests

Automatically Collected Information

When you visit our website, we may automatically collect:

* IP address

* Browser type and version

* Device information

* Operating system

* Pages visited

* Time and date of visits

* Referring website addresses

* Cookies and tracking technologies

Telematics and Vehicle Data + Mobile Applications

Where applicable through our services, we may process:

* Vehicle location data

* Journey and route history

* Vehicle diagnostics

* Driver behaviour information

* Sensor and telematics device data

3. How We Use Your Information

We use your information to:

* Provide and manage our services

* Respond to enquiries and support requests

* Improve our website and services

* Process customer accounts

* Monitor system performance and security

* Send service-related communications

* Comply with legal obligations

* Prevent fraud and misuse

Where required by law, we will obtain your consent before

sending marketing communications.

4. Legal Basis for Processing

Under UK GDPR and applicable data protection laws, we

process personal data on the following legal bases:

* Performance of a contract

* Legitimate business interests

* Compliance with legal obligations

* Consent (where applicable)

5. Sharing Your Information

We may share your information with:

* Service providers and technology partners

* Hosting and cloud infrastructure providers

* Payment processors

* Professional advisers

* Law enforcement or regulatory authorities where legally

required

We do not sell your personal data to third parties.

6. Data Retention

We retain personal data only for as long as necessary to:

* Fulfil the purposes outlined in this policy

* Meet legal, accounting, or regulatory obligations

* Resolve disputes and enforce agreements

7. Data Security

We implement appropriate technical and organisational

measures to protect your information against:

* Unauthorised access

* Loss or theft

* Disclosure

* Alteration or destruction

However, no method of internet transmission or electronic

storage is completely secure.

8. International Transfers

If we transfer your personal data outside the United Kingdom

or European Economic Area, we will ensure appropriate safeguards are in place

in accordance with applicable data protection laws.

9. Your Rights

Under applicable data protection laws, you may have the

right to:

* Access your personal data

* Correct inaccurate information

* Request deletion of your data

* Restrict or object to processing

* Withdraw consent

* Request data portability

* Lodge a complaint with the UK Information Commissioner’s

Office (ICO)

To exercise your rights, contact us using the details above.

10. Cookies

Our website may use cookies and similar technologies to:

* Improve website functionality

* Analyse website traffic

* Enhance user experience

You can control cookies through your browser settings. A

separate Cookie Policy may also apply.

11. Third-Party Links

Our website may contain links to external websites. We are

not responsible for the privacy practices or content of third-party websites.

12. Children’s Privacy

Our services are not directed at children under the age of

13, and we do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any

changes will be posted on this page with an updated revision date.

14. Contact Us

If you have questions about this Privacy Policy or our data

practices, please contact:

Symmetry Telematics Ltd

Email: Support@symmetrytelematics.com

Phone: 03033301514